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Accepting an Airbnb.org request means you have a chance to make a meaningful difference in someone’s life at a moment of crisis. Taking the next step to offer a discount for their stay can provide even more relief.

How to apply a discount for an Airbnb.org guest

• When hosting through Airbnb.org, you’ll have the opportunity to offer a discount for Airbnb.org stays, accept the reservation at your regular nightly rate, or decline the reservation request
• Declining a request to stay or a request to discount won’t affect your Superhost status
• Airbnb waives service fees for all free and discounted Airbnb.org stays
• You’ll still receive your cleaning fee. Listings offered for free cannot collect cleaning fees
• Smart pricing and other discounts are not applied

Who are Airbnb.org guests?

Airbnb.org guests are people who must flee their homes due to a humanitarian crisis.

Hosts offering free or discounted emergency stays through Airbnb.org provide relief to these guests. For example, a Host may welcome a family evacuating due to a wildfire, a refugee making a life-saving journey, or a first responder deploying in the wake of a hurricane.

Airbnb.org or its nonprofit partner checks Airbnb.org guests' eligibility for an emergency stay.

Impacts of offering a discount for Airbnb.org

Offering a discount on an emergency stay helps the guest and nonprofit stretch their funds, which helps house more people evacuating crises.

By offering a discount, you help Airbnb.org reach a larger audience and make a meaningful difference in the lives of impacted individuals, families, and first responders facing challenging circumstances.

Airbnb waives service fees for Hosts on every Airbnb.org emergency stay.

Things to know about Airbnb.org

• Airbnb.org emails discount requests for these emergency stays to all eligible Hosts
• Airbnb.org's partners may send requests on behalf of their clients
• Stays can vary in length from a few days to a few weeks
• Learn more about tax deductibility
• Learn more about preparing to host through Airbnb.org