I was met at my AirBNB promptly at the designated time. I sent the host the exact location and the driver was able to find me with no problem (and my Airbnb was a hard place to find, trust me.) I thought the trip would be with other guests, but it was just me and the driver. The driver took the scenic route between Montegobay to Ocho Rios. He pointed out major landmarks along the drive. We got to Dunes River, and he walked me to the gate so that could pay. I was not aware the driver did not go on the tour. I got inside and was completely clueless on what to do, after seeing other groups with tour guides. I think I was expecting a tour guide and not just a driver. My phone battery was dying so I messaged the host immediately to let him know that I was finishing up and ready to go. My driver was at the gate and it was a smooth transition. The driver, drove me to a local restaurant and assisted me with ordering food any helped me convert JMD to USD. The driver was helpful and trustful.

Carlos charged an exorbitant $130 Cdn per head but neglected to mention that the only service he provides is pickup and dropoff to and from Rose Hall. When I told him that I was driving to Rose Hall directly and wouldn't need pickup, he didn't point out that that was all he did. He took our money, paid the Rose Hall entrance fee, then pocketed the large remainder. We thought he'd be our tour guide. Instead, he handed us over to the actual tour guides. They did an AWESOME job, by the way. I highly recommend the evening interactive tour of Rose Hall. Actors dressed as the ghosts that haunt the great house jump out every so often, reliving the horrors of the place. Unsettling, but fun, like a Disney horror movie ride. The money wasted on Carlos could have been spent tipping the people who actually worked so hard to create a wonderful experience.

The experiences were absolutely phenomenal starting with the driver. The attention to detail, personal ability, comfort, and safety was impeccable. The storytelling about the history of Jamaica along the ride was exceptional and the overall service was priceless ! Must book with Carlos and his staff a once in a lifetime experience. Even if you visited Jamaica before, if you have not visited with Carlos and his staff to get the experience, you are missing out. My first time in Jamaica and it definitely won’t be my last. Each time I come here, I’m gonna make sure I connect with Carlos and his staff for a phenomenal experience that I know is guaranteed. Ask for Randy the best Jamaican driver.- Yeah Mon! 🇯🇲

This excursion is severely overpriced and definitely not worth the money. I paid $230 CAD and once it passed the time where I could cancel the excursion they messaged me and told me I needed to pay another $80 USD once I get to the place so I was just confused on why I had to pay $230 and what it was for if I'm being charged again once I arrive. So in total I paid $345 CAD. Many of the locals said I was being overcharged. I suggest booking with somebody else. The excursion was nice but rather short the drive was longer than the actual bamboo rafting itself. My driver was really nice but other than that I will never book here again. I suggest booking with the locals that are handing out their cards you'll get a much better price.