There was a critical miscommunication on the time to meet. Emails received confirmed a meeting time of 6 pm and the event was scheduled from 6 to 8 pm. Host, Ben, stated that the time "has always been 7 pm to 9 pm, however this is not what the emails stated. We elected to cancel and ask for a refund instead of having to waste an hour of our time since we had Uber'd to the meeting location and arrived early. We ended up going with another Kayak tour at Austin Rowing Club which was reliable and organized correctly. Not sure why the emails we received, and kept as proof, instructed us to meet at 6 pm if the host was so sure it was a 7 pm meet. This needs to be fixed so others don't waste their time.

Ben was super knowledgeable and had an amazing personality. It was an unforgettable experience, and we highly recommend it to anyone.

Just an amazing experience all Around
Would definitely come back and do it all over again, Ben was an amazing guide and a truly wonderful person

Amazing experience