Needing improvement customer service

A sido una excelente experiencia, es una casa genial y la anfitriona muy atenta asi como la gente que cuida muy amable.

The house was comfortable and has excellent views of the ocean. The kitchen is well equipped. Meyling is an excellent cook and very accommodating. A good value overall. We would return. Be prepared for the cold showers.

Great people to work with

Gilberto is amazing, he was very flexible with my arrival time. His place is huge, it has a lot of privacy and its very quiet. I highly recommend staying at his place, it has the perfect location. Thanks Gilberto

Our stay in Pochomil was absolutely perfect! I cannot emphasise enough how much my family and I enjoyed staying at this gorgeous beach front property and planning with Arnoldo. My parents flew down to meet my boyfriend and I in Nicaragua to spend Christmas and New Years together. Arnoldo arranged for a van to pick us up from the airport and stop at two grocery stores to stock up before arriving to Pochomil. Upon arrival he met us and went through the ins and outs of the house. Arnoldo even went so far as adding hot water showers just before we arrived!! (Previously the showers were not heated). The house is well decorated with lots of nice areas to chill out and the open plan living room was a nice touch. The setting is tranquil and you feel like you're on your own private beach most of the time. Juana (the cook) and Carlos (caretaker) provide a great service (cooking 3 meals, cleaning, doing dishes and laundry as well as picking up fresh seafood, extra food or water or anything else you might need) so that you can truly relax on your holiday. Arnoldo helped us to decorate the house with Christmas decorations and buy fireworks so that everything was set up when we arrived. Thank you again for such a relaxing, luxurious experience, I highly recommend staying here and would gladly come back!

Un lugar para quedarse de nuevo! Excelente ubicación, la casa super limpia y con todo lo necesario ( todos los cuartos con aire acondicionados). Full hamacas por todos lados ( eso me encanto porque eramos varios), la piscina pequeña pero genial, la seguridad muy buena ( habia un sr. cuidando todo el tiempo)... me gusto!

The home in Pochomil was really nice, it was clean and all the rooms had AC. The pool was clean and the patio area was well maintained. It even had a mango tree that the caretaker got some down for us. We felt safe, even at night we'd go down to the beach and it was wonderful. I suggest a good car to get to the house as it is a dirt road for a couple of minutes but its not as bad as other places we've been. Chris was very easy to communicate with. We hope to go back in the future. We had a great time!

We have been traveling in Mexico & Central America for 6 months and have stayed in multiple AirBnBs. We are quite familiar with price points of accommodation and correlating standards here in Central America. We decided to splurge to stay at this house when friends visited. Simply put, the condition of the house and its amenities aren't worth the price we paid. The base rate and fees came to about $175/night. For that price we expected more. There are other places on AirBnB directly on the beach that are much nicer for less money. (We stayed at one prior to this.) This would be a fine home for $100/night. The outside area is nice with a view to the ocean and beautiful sunsets. The small pool is good for cooling off. Overall however, the interior of the house can do with small and big updates/upgrades/maintenance.: New sheets, new mattress on the bunk beds, updated & working a/c units, a thorough cleaning of the kitchen cabinets & dishes. All these things individually are minor but when taken as a whole and after paying $550 for 3 nights, we were dissatisfied. Also, the "cook" is not worth the expense. We were advised that she is not a professional cook which was fine. Other cooks we have hired shop for the ingredients and prepare the planned meals she This makes sense as the cook knows what she needs. The woman cooking here seemed incapable of meal planning and preparation. She and her husband, the caretaker, did accommodate our request to shop for the food which was gracious and generous and we appreciated it. She also prepared a menu of meals for during our stay which was also appreciated. Due to some miscommunication, we came home one evening after a long day out to no dinner at all. She told me that she preferred that we be present when she cooks to ensure that she is doing it to our taste. That defeats the whole purpose of hiring a cook while on vacation. Also I'm not sure that she or her husband speak English which wasn't a problem as I speak Spanish, but others may have trouble communicating.

Geweldige tijd bij Andrès het hotel. Goede service, uitstekend warm zwembad en een prachtig bedrijf. Hij had de Tona stroomt met een constante glimlach. Zijn chef-kok maakte de beste pescado !!! Krokant, vochtig, over de top fris. Ik zal binnenkort terug te keren naar dit juweeltje op de Stille Oceaan

Ils sont accueillants et serviables. La nourriture est très bonne. Ce qui est dommage c'est que l'eau est salée. Même si le pourcentage de sel est peu élevé , nous avons tout de même trouvé cela un peu désagréable de se doucher avec de l'eau salée.

Nous sommes très déçu du rapport qualité-prix. Les hôtes étaient sympathiques. Les choses ne sont pas au rendez-vous.

Very relaxed stay with a kind, laid-back host.

We enjoyed our stay at this home. I constantly travel for business and try to find exotic locations to stay, this one is an amazing home and fit my budget. The owner Gabriel arranged transportation from the airport to the beach for our group, as we were arriving at different times of day AND NIGHT. He also arranged for surfing lessons, everything was very inexpensive in Nicaragua, I was very surprised. Bedrooms were very large and comfortable, the BBQ is very large and next to a large bar (Favorite location for some of the people in my group). Relaxing at the Jacuzzi was great! And the cook served as a bartender which made it even better. WiFi was decent speed, dish TV and having an international phone line were nice additions. I highly recommend day trips to Granada and Leon, two colonial cities that must be in everyone's bucket list. Congrats for a lovely home, well equipped, ideal for both business and pleasure.

Mi socio y yo tuvimos un viaje de negocios a Nicaragua, y cuando encontramos esta casa muy grande, se decidió incluir nuestras familias. Me sorprendió recibir un alto nivel de servicio, el propietario se encargó de nuestro transporte del aeropuerto, incluso una llegada tarde en la noche. Organizamos que 2 de ATV y pre alimentos comprados y no sólo lo tenía en Pochomil, sino también preparado un menú completo que amaba a nuestra familia. Los cocineros eran excelentes comidas, caseras, comida fresca, pescado local, zumos de frutas recién exprimidos, margaritas increíbles. La casa es muy grande, nuestras familias siempre estaba ocupado en la piscina, la playa, montando el quad en la playa, jugar al ping pong o relajarse, que ni siquiera se nos pierda durante el día. La casa está a sólo una hora de Managua en un excelente camino para que pudiéramos ir a la ciudad, hacer nuestro trabajo y volver y disfrutar el resto del día con nuestras familias. Usted no puede ir mal con esta casa, que es grande, el diseño arquitectónico encaja muy bien la zona, habitaciones grandes, hamacas, mecedoras, muy abiertos y llenos de comodidades. Que volveremos en futuros viajes de negocios y vacaciones familiares.

This house is phenomenal, everything is open to the outdoors, we loved having our meals in the beautiful dining room totally open to enjoy the view of the ocean. Stop by a supermarket in Managua, buy everything you'll need for your stay so you don't have to leave this place again! The staff is very sweet and will help you with everything you need. The owner is just a phone call away. Be careful, you won't want to leave, we could have stayed there forever!

Absolutely gorgeous house! The pictures don't do it justice! It's so much more beautiful in person. House was spotless and rooms were comfortable. Jose, Otilia and Josefina made our stay much more wonderful.

Excellent stay, was the second time we stayed because we really like the comfort of home !!

La casa es bellísima y todo es lo que se promete!! Toda muy familia quedo encantada con nuestra estadía!

Vaya, qué sorpresa increíble! Viajamos en viaje de negocios a Nicaragua y era hora de cambiar de la escena del hotel a un ambiente más relajante. Alquilamos esta casa ya que la mayoría de nuestro viaje estaría dentro de una hora de aquí. Sin duda fue una gran decisión, después de un duro día de trabajo en Granada o León, venir a esta casa tranquila era muy relajante. Podríamos tener nuestras reuniones para discutir los resultados de la misión y relajarse en la piscina. La casa es muy grande y esto nos permitió tener un montón de privacidad. El cocinero era increíble, ella tenía los aperitivos lista cuando llegamos por la tarde y una gran cena más adelante. El desayuno estaba lista a las 7 am. Recomiendo esta casa a cualquiera que haga negocios en el Pacífico de Nicaragua, la mayoría de las ciudades importantes, Granada, León y Managua están dentro de 1-1,5 horas en coche y la casa es increíble.

Excelente

Fue un gran espacioso apartamento de 1 min de la playa con una piscina que me gustó mucho de noche y de día. Mercedes era muy amable y servicial y me gustó mucho unas vacaciones tranquilas y relajadas en su pequeño paraíso. Al mismo tiempo que tenía mi privacidad y una gran terraza.