Mahalo for your feedback, Sandra. We are so sorry that Hale Balleja didn't meet your expectations. This is one of our most popular homes, and has been getting great reviews for years. The style and floor plan may not be for everyone though ;-) I was just there two weeks ago taking the new photos that were just posted, and clearly remember every window being closed and latched because I had to open them to get the air flowing. The problems must be very recent. We'll send someone to check on the window latches. The curtains had to be custom made, of course, and they were very pricey, but you don't want to use the most expensive options possible in this climate because pretty much everything needs to be replaced frequently. This is the first housekeeping complaint we've heard at this home in recent memory - perhaps it's time for a deep cleaning. We'll let housekeeping know. If only you had let us know that you had some issues, we would have sent someone right away to take care of them. You are right in that this is not a extremely ritzy property - which is why it rents for such an affordable price. Most guests tell us that they find it an excellent value for the money. We do hope you enjoyed your visit to our unique corner of Hawaii!

Lita's group were very good guests and we'd rent to them again anytime!

Mahalo nui for your feedback Mitra and for staying with us.

Mahalo nui for staying with us, we'd love to host you again !