I appreciated you are pointed me a few things I need to correct in future. It is looks difficult because all Vancouver's building they used the material for wood. It is difficult prevention the sounds come from every where. Actually, my new home is better then before.
Check in time.
My check in time between 5 pm to 12 MN for every one. I had wrote on the web site for all the customer. I also message all the customers do they need the help. On your situation, that room there is a day no customer. So you are lucky you got the chance check in earlier after you left YVR. That time around 8:30 am. You check in earlier 9 hours as you need. I don't know how do I correct my check in time if customer still in rooms. We need to respect all the customer at same way, right. Otherwise, I don't know how to running my business.
No worry! I will do my best for all the customer if they need something else.
Bath towel, I always prepare a set of the towels for one customer ( Bath towel*1, towel for face and hand*2 one each, and floor towel for after bath*1). I don't know you need the two set. So I put one set only because you booking one person on that moment unfortunately, without I know you had two customers stay my home. Hopefully, tell me earlier next time. I will give you another set 's towel right away. It is necessary for each customer right.
Next, your bought the towel. You left in the dryer and bath room. I had ask my daughter gave your boy friend on that moment. You should message him and ask, please.
Foods, there are still two cups of the fruits and two small box of ice cream in the frig. I want to know. Do you want ask your boy friend pick back up. Others like drinks, cookies, and some foods from your room still useful. I ask your boy friend bring back but he ask us through away. We through away all the foods from your room. Let me know ASAP if you can. That two box the fruits and ice cream please.
Sorry about your uncomfortable in my home. I will check carefully in future.
Have a great life in future!