Great to hear that the children enjoyed themselves and will take away fun memories from the experience. Sorry to hear you were cold at night, we do have night heaters for the winter months but given the current climate we haven't felt the need to put them in yet and given nobody else has mentioned cold we wouldn't of known. Although as you said yourself once you placed the blanket we provide over you, you were warm. There is a dual carriage way approx 400 yds away it's never bothered us and is very quiet at night, unfortunately there's little we can do about that. The location is what it is and again nobody's ever felt the need to mention this before. The toilet is exactly as described in the description so I'm surprised this was something you were not expecting. It is also noted under "house rules- you must also acknowledge" the main toilet is a short walk past the owners house. As for camping on a bus I think that could be a little harsh as we've never camped somewhere with 240 mains electric, television, electric shower, kettle, toaster, king size double bed etc etc. I'm sorry you didn't find it to your taste but I think maybe next time a good read of the description would help you find the right accommodation for you in the right location. As for not expecting luxury I don't believe we promote it as luxury at the end of the day it is a 25 year old Bus and that's what we and many others like about it
We are genuinely sorry you didn't enjoy your stay but feel there is little we can change about your points. We believe this just wasn't your cup of tea.
Terry and Amy