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God placering100 % af gæster gav denne boligs placering en 5-stjernet vurdering.
Indtjekning fra 13:00 til 22:00
Udtjekning inden 11:00
Indtjekning uden vært med byggearbejdere
Location was very central - perfect walking distance to Victoria Harbour. Room was tidy and clean. Check in was horrific - host was not easy to contact and failed to respond when we had problems checking in. We had to contact Airbnb staff for help. Host told us check in time coul…
Svar fra Zhou:
Thanks for yours comment of our property and service,we always try our best to serve everyone,there are few points we would like to clarify.The first point is on airbnb,the check-in time is written started on 2PM for every guest,but as yours sent us a request on arrival day to see if there are possibility to check-in early,we have advise yours could come around 12 noon to check if the room is available on that time,because we need to tidy up and clean well all the room before give to the new guest.If the room is not available on 12 noon,our staff have already helped yours to keep yours luggage,and yours come after to check-in.The second point is we helped yours to keep yours luggage on noon time,the reason is we have yours booking and your name on our reservation list,this is verified and that' why we kept the luggage.The 3 points is yours can have sent many request to the host,host have responded to yours all the questions,on airbnb,all the conversation have been saved and yours can see how many questions we have answered,we have responded when yours ask questions.We know yours may have many extra request,and we have already tried our best to serve,and hope yours can understand.Thanks for the staying again. Best Regards,
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