Firstly. It happened once that guests turned up late one night, this was beyond my control. I have never hoovered at 6.30am in my life it would have been around 8am when I knew everyone was awake. What did keep other guests awake was yourself and your mum speaking very loud on the phone to India, I know this country is far away, but its a telephone n if you speak normally you can still be heard that's technology for you. You stayed with me along time, n I cleaned the bath out every day but my guest who complained about the hairs was BALD had no hair When you left this morning there was still black hairs in the bath, NO I do not think I should clean other peoples hairs out of the bathroom I am not your servant and certainly do not want to clean up your hairs, also you left the conservatory with food on the floor, again I will always clean it but you should not be dropping food on the floor. That is complete rubbish about the towels. I washed towels more than twice, giving you fresh ones replacing them in the bathroom and often asked you if you needed fresh towels n u said you were happy. Also your mum washed the towels when she was doing your washing and hers. So really don't know where you are coming from on this. If you wanted clean towels every day you just had to ask. This is not a hotel this is a home.
Also I did not appreciate your aggressive manner when you said you have paid a lot of money in staying here when U had agreed you would make the home scarce from 10am just for 10 to 15 minutes. I have declined two bookings to accommodate U n yr mum. U got this room at a discount anyway but u still tried to pay me cash at the beginning to avoid paying the commission to Air bnb, this has nothing to do with me n U need to bring this up with Air bnb if you think their commission is to high. Very disappointed that you have responded this way, Always making sure that your mum was warm enough and allowing you to walk through my living area to get to the conservatory when it was cold or raining outside. Oh well as they say 'There is nothing stranger than folk'. But I put it partly down to U n yr mum having a lot on n r under a lot of stress. So willing to put this behind me.