Thank you for sharing your personal and candid comments . We regret the Hotel Apartment fell short of your personal expectations.
I have personally investigated with all staffs who have interacted with you during your entire monthly stay. Nothing was reported to our 24 hour Reception and Duty Manager for us to offer any alternative.
We regret the hotel night staff did not allow a visitor in the night to your room as the visitor was not registered as a guest at the time of check in. This is required for all Hotel Apartments to follow as instructed by the Local Police Department for safety and security of all our guests.
We regret and apologise if you perceived our night Receptionist on duty to be rude as he was simply explaining the procedures of night guest visitors in the Hotel.
Savoy Central Hotel Apartments is located in the district of Bur Dubai from where Dubai emerged. The Hotel Apartment is close to the Historical District, Museums, Cultural Centers and declared a Heritage site. This is very popular with Tourists.
All studio rooms in the Hotel Apartments are well equipped with large refrigerator, microwave oven, cooking hotplates, kitchen ware, crockery, cutlery, glassware, clothes washing machine, hot water kettle, toaster.
We wish you had reported what more you would have required and we would have gladly provided it for you at no extra cost.
Savoy Central Hotel Apartments is located centrally in busy residential and commercial street. The major population in Dubai is formed by expatriates originating from Asia consisting largely from Philippines, India, Sri Lanka, Nepal, Pakistan, Egypt and GCC countries.
We do have a fair share of breakfast buffet consisting of Asian, Arabic and Continental fare. Our Chef would have been glad to prepare any special breakfast item to suit your palate if requested in advance.
We hope to welcome you in any other Savoy Hotel all located in Dubai to experience our Heartfelt Hospitality.
With sincerity in service,
Group General Manager.
Savoy Hotel Apartments