Dear Mr Strehl, our booking form takes around 1 minute to complete online, and is a necessary step to ensure that the credit card used to pay is not a stolen card, which is sadly a common theme in this industry. That said, we will now be removing this requirement for Airbnb bookings, as they have confirmed that we are covered by their guarantee.
Regarding the "sticky notes", there is one small sign on the wall in the kitchen, which is a polite and reasonable request to place dirty dishes in the dishwasher and place rubbish in the bin. Any other wall signs are for our guest's health and safety only, which is of upmost importance to us. We have apartments all over the south of England and Wales, and have been a serviced apartment specialist for many years, and never had any negative feedback before about these.
Having had only positive feedback from you during your stay, it is surprising and disappointing to read this review, which we feel is quite unfair.
Rethink Living Serviced Apartments