Hello Jennifer, I gave you this space at a promotional rate of around 50% off its regular market price, so this review you left speaks a lot about your moral character. To be quite frank, your review is very dishonest and misleading and I will explain why. The house is in fine condition and does not have all these problems you mentioned, as evidenced by positive reviews from other guests. In regards to the check-in time, I asked to be given 1 extra hour to give the space extra cleaning and such, in which I then extended your check-out time to make it up to you. In regards to the cleaning fee, I politely asked you to send the cleaning fee that was not properly assessed upon your check-out. Anyone that has ever rented out a home on Airbnb knows that there are cleaning fees when renting out such a large home such as this.
Additionally, the “random guy” who you mentioned was the owner, which is myself. I came after the check-out time to ensure everything was fine with the property, in which you and your party were still there later past the agreed upon check-out time drinking alcohol. Anyone can see what you’re doing by simply looking at other positive reviews on this listing and viewing my co-host Eman’s profile and seeing all the hundreds of 5-star reviews he has as a Superhost that cares a lot about his guests. In your case, no matter how much I tried to work with you, you kept taking advantage of my kindness. I hope that future hosts that welcome you to their home are treated better and with respect.