Thank you for that fantastic review Pawan! I am glad you enjoyed our high demand property at Exchange Place! We take cleaning very seriously, you got the "Dharma Experience" with a fully furnished, fully equipped kitchen with your own washer and dryer and with a stunning view of Manhattan!. Public transportation is close by with easy access to different grocery stores and restaurants. Regarding the issue, we truly apologize for the inconvenience, but we did responded to your messages right away, always asking your permission to enter, we always contacted you via message and phone number as well before getting in to inspect the issue or anything else you may needed. Even though we do everything as possible to insure that our service are with high standards, unfortunately this issues can occasionally occur, as any property. We checked both bathrooms on Aug 17,2018, we pulled the fixtures and both were draining properly (you needed to pull the fixture properly so it could work), we also checked the water pressure in the shower and it was working accordingly (you even stated in your message that shower head was working fine), we never received a complaint about the blinds during your stay, I wish you could have told us before, we could have fixed them/replace them as well.
We would like to offer you a special discount for your upcoming stay with us due this inconveniences, your opinion is very important to us and we appreciate the feedback! It was my pleasure to host you! . We look forward to hearing from you soon! Thank you, Ally