1 privat badeværelse
1 privat badeværelse
FitnessrumDet er et af få boliger i dette område, der har denne funktion.
Nem indtjekning uden værtNem indtjekning hos portneren.
My place is close to Ubud Tourist center, restaurants and dining, family-friendly activities. You’ll love my place because of Closed to Ubud center but out of crowd and very quite and peacfull. My place is good for couples.
Standard: Trådløst internet, Strygejern, Tørretumbler, Vaskemaskine, Hårtørrer og 15 mere
Andre højdepunkter: Fitnessrum, Gratis parkering på stedet, Morgenmad, Svømmepøl, Anbefalinger af babysittere og 10 mere
Passer ikke til kæledyr
Indtjekning kan ske når som helst efter 14:00
Udtjekning inden 12:00
Indtjekning uden vært med byggearbejdere
Bred dør til boligens entré
Veloplyst sti til indgangen
If you are looking to have a great stay in Bali DO NOT STAY HERE this place is HORRIBLE and DIRTY. It was our 3rd day in Bali and we decide to travel from kuta to ubud. As soon as we got there we where put in a room which did not match what we had originally payed for (less valu…
Svar fra I Made:
Sirces booked Alas Petulu villa on August 20th in the morning for 3 nights. On pre-approval she asked if this villa has a private swimming pool. We have mentioned her that this villa HAS NO private swimming pool. We also sent her a link of our other listing which has a private swimming pool. Finally She has booked the Alas Petulu Villa which has no private swimming pool ( we have the booking confirmation with all booking details including the picture of the villa ). When we double check this booking we just realize that Alas Petulu Villa was not available on the August 20th. soon we send her an email to mention if the villa is not available for the first night and we trying to offering her our other villa at Family Villa with special discount and we offer a refund of the difference price or change her reservation to be check in the day after as another alternative. When she arrive at the villa after inspection of our offer with Family villa, she agreed with our offer to stay at Family villa at the first night. The next day she has complain that she has moved to Alas Petulu Villa as her original booking and she wants a villa with private swimming pool. We tried to explain and they do not want to hearing us. We show them the booking confirmation as a proof that teh villa they have booked is without private swimming pool but her husband said, " I DONT NEED THIS PAPER, I WANT A VILLA WITH PRIVATE SWIMMING POOL". From here the trouble began and they start to search the problem. They said in the room there is a birds and I acme to the room and stand there for a minutes and THERE IS NO BIRDS or other animals, I leave the room and asked them to call me at the reception when they can proof if there is a birds in the room and they never call me to the reception again. I think the problem is They want to stay at a villa with private swimming pool while they booked a villa WITHOUT swimming pool. OMG, if I have a villa with private swimming pool available on that day, With my pleasure would like to offer them FREE upgrade but unfortunately the villa with private swimming pool was occupied at that time. but the problem was not at this point, They make a wrong booking and they do not realized and pretend likes they are always correct because they are a guest? easily accused us of being fraudsters?.
I am a profesional in hospitality
Sprog: Bahasa Indonesia, Bahasa Malaysia, English
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