Elisa is not doing justice in her writing. Half of this message is mere exaggeration. Elisa and her boyfriend also lost their keys once and asked my asisstance to enter the home at a time i was sleeping. If one plate out of provided 50 expensive plates was having some soapy water remaining from previous dishwash, she could just use another plate. Infact when she informed us about the plate, we totally renewed cleaning of our kitchen and made everything very clean. We also cleaned the bathroom every single day. Maybe Ms. Elisa is accustomed to living in some Queen Elizabeth’s house that she wanted us to scrub the floors all day for her very proud nature. I didnot sleep in the lounge, i slept in my room on my double bed, who is she to declare where i have to sleep? And Ms Elisa was given a separate room with separate keys and she had the television and movies but she didnot choose to see it when i wasn’t home at all. We met for hardly two minutes in two days! The woman who arirved at night was the next guest flying-in from Dubai. She travelled one day earlier without my consent and knocked our door. What can i do if some guest just comes in before their day of arrival? Elisa didnot have a bus early morning but at 10 am. And if they opened the door to the apartment for the next guest then is it something to be angry about? Just opening a door? Where is common courtesy in the world? Her boyfriend is 7 feet in height and can scare anyone with his big muscles, so couldn’t he open the house door when someone rings? The bread was not sticking to the table, the packet plastic of this fresh bread was, due to being kept near Honey bottle so it was sticking maybe because of honey. Every single thing was available for breakfast: butter, jam, bread but Elisa is so rude she not only has rejected our food she has given us bad review. Even when we cleaned the kitchen with best effort and showed it to her to get her approval if she’s fine with the cleaning, and she approved and thanked us for cleaning. In my opinion Ms Elisa should not use Airbnb if she has to be this rude, maybe she had some fight with her boyfriend that she is so angry about our top decorated house in Munich. I gave then not just a single room but the full apartment as i was never home and was considerate about the money they have paid. We provided a luxurious box spring bed. But seems like to some people are obsessive compulsive disorder about cleanliness. And also they are rude enough to reject food offered to them.