God kommunikation95% of recent guests gave this host a 5-star rating for communication.
God indtjekningsoplevelse95% af de seneste gæster gav denne boligs indtjekning en 5-stjernet vurdering.
Enestående gæstfrihed12 recent guests said this host offered outstanding hospitality.
Queen room and private bath
Passer ikke til kæledyr
Indtjekning kan ske når som helst efter 14:00
Udtjekning inden 11:00
Wow! It is a beautiful home and Jessica made you feel very welcome. Very easy to communicate with Jessica before, during and after. The drive was easy to her home and there is parking outside on the street. We used uber to get around the city. There was a big and beautiful privat…
Staying at Jessica's place was a delight! A taste of luxury in one of the best neighborhoods in Brooklyn. Dough Donuts (one of the best donut shops in the country) is a few blocks away, as is Choice Market, Aita, and La Rina — just a few of our favorite spots in Brooklyn. The ro…
We were disappointed with our stay at the Notorious Airb&b, which turned out to be exactly that, “notorious.” Our list of complaints include: the WiFi didn’t work (and our host did nothing to fix it although processed a $40 refund which we request and was insufficient in out view…
Svar fra Jessica:
As a host of 7 years with nearly 500 5-star reviews, I am conflicted about responding to negative reviews, of which there have been about 5 in all of my years of on Airbnb. Because of their rarity, I think they speak more about the guest than about me as a host. My observation has been that these guests, as was the case with Kenneth, do not read the listing prior to booking and do not have the general sensibility that is required for a guest to recognize the difference between Airbnb and a hotel. The central issue with Kenneth, which was evident upon arrival, was that he was not expecting so many stairs, although it is stated multiple times in the listing. I do not advertise that I have an elevator but once Kenneth learned of its existence, he could not accept that it was not available to him. He even sneaked using it after my explanation of why it wasn't for guest use. Further, he expected hotel level service, even texting me when he departed to bring his bags down for him. The true test of an Airbnb guest is when they recognize that they are not in a commercial operation but in a person's home. It's true, the Wifi went down during his stay and I quickly responded with the offer of a refund for the inconvenience. It's worth stating that the Wifi has never malfunctioned in all my years of hosting. To address other comments, we have 5 star ratings for cleanliness, a fly may have come in at breakfast (NYC summer), we happily would have addressed any bulb outages or depleted toiletries had Kenneth communicated with us. As for defensive and un-hostlike, all I can say is the many, many other rave reviews tell a different story.
We are thrilled to welcome people into our house. It's just the kind of place that we would want to stay if we were visiting New York! We enjoy meeting interesting, creative and passionate people from around the world and sharing our love of Brooklyn and New York City with them …
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