Comfy, cosy and super private studio flat in the heart of Auckland.
Has everything you need for a home base with new Ikea bed, foldout couch, big TV with Netflix/Apple TV, great shower pressure, leather arm chair, stocked kitchen and laundry.
Arbejdsplads med plads til bærbar computer
Ikke sikker for eller egnet til børn (0-12 år)
Passer ikke til kæledyr
Ingen fester eller begivenheder
Indtjekning kan ske når som helst efter 15:00
Udtjekning inden 10:00
Studio indépendant au rez de chaussée d’une maison traditionnelle, au bord d’une route assez passante. Peut-être n’avons nous pas eu de chance, mais le ménage semblait n’avoir pas été fait depuis longtemps, en particulier dans la salle de bains et les toilettes...Pour une nuit en…
Svar fra Shane:
Hey Marina, we're very sorry to hear you had such a negative experience at our apartment. As this is the only review we have ever received below 4 stars, we're taking it very seriously and will certainly take on board your comments and look at ways to improve our service. We apologise if the bathroom wasn't as clean as you would have liked and take full responsibility for this. Unfortunately our usual cleaner was away for the public holiday but I was assured the apartment was cleaned thoroughly before your arrival, though it seems to a poor standard, and this is something I am talking to the cleaning company about. Because our apartment is situated in an old villa it certainly has its quirks - the windows are not double glazed, the bathroom is a little run down and it can be tricky to find. Most of our guests (including those who stayed the night before you) seem to enjoy (or at least understand) these eccentricities, though I understand it might not be to some peoples tastes so I apologise if you feel misled by our listing and I will be making changes to our description that reflect this. When you first arrived you told us 'everything is perfect' so your review has taken us a bit by surprise. If you had voiced your concerns during your stay I would have been more than happy to have the apartment cleaned again and would have offered you a refund. So again, sorry we were unable to remedy or improve your stay, had we known we would have done more. Thanks!
Svartid: i løbet af en dag
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