This host spoiled our vacation. My parents (an elderly couple), being guests in this place that I booked for them, were intimidated by his aggressive attitude (slamming doors, late night messages and calls to me with threats “to open a case”, accusations of breaking the rules by being too loud in the shower!!! and washing hands in the wrong sink!!!), his unpredictable behavior (invention of new rules during their stay, punishments, e.g. hiding the shower gel when he did not want them to shower) and numerous strict rules (some of them illogical) and dubious hygiene standards (for example, the sinks and toilet seats were strictly separate for each guest, but to take the shower everyone (except the host who had an individual shower) stood in the line for the same cabin and it was not cleansed after each guest). On the first night my father suffered a head injury, accidentally banging his head against an unmarked glass door that was shut in the middle of the corridor, there was blood from the injury, and my mother cleaned the door, but the host did not ever apologize for that stupid door either to my parents, or to me. Instead, on the third night he even went as far as to throw my parents half-naked out of the shower (at first my mother went into the shower and he waited for her; then my father did not obey his rule of not showering after 10pm) grabbing them by the hand (physical influence!) to lead them to the kitchen and demanding to call me at 11pm in order to give me a long speech about the rules. Later they said: “He scared us. We could not sleep normally for those three nights, we were afraid to touch anything and we felt like in a prison.” What's the point of offering a nice place if you treat your guests as prisoners?
There are only a few basic things that every tourist needs in an accommodation: the sense of security, privacy, a possibility to take a shower when you feel like it, to receive enough clean towels, and have a restful sleep. This place did not provide ANY of those basic things. There were even no clean towels for 3 days! Also, there were no locks on any doors, therefore my parents did not feel they had privacy, because, theoretically, anyone could enter the bathroom or take things from their bedroom any time. Thus, the other good things that this place offered to guests did not matter much, because the very basic needs were not covered.
I booked this accommodation for 6 nights for my parents, an elderly couple. After the 3rd night we decided to leave, because the host had made the stay for us unbearable. My parents felt highly uncomfortable, distressed and even traumatized by this place and its host. Unfortunately, my parents did not tell me everything at once, because they did not want to cause me any trouble.