Thank you for taking the time to write a detailed review. This is the first I heard about an issue with the pool table. Last we knew (when opening the house for your stay), it was in good working order. It is outside (located on the lanai porch area) to enjoy. As for the pool, what looks like dirt is actually iron stains on the marcite surface. The owner of this property is aware that the marcite surface needs to be redone. The pool is cleaned (brushed and vacuumed) each week by our pool vendor. As for the infinity edge of the pool and the water level, each time guests use the pool, the water level decreased significantly and the automatic system in place takes time to refill the pool water level. Sorry that you were inconvenienced with having to top up the levels with the hose. I was not aware that the net to skim off surface dirt was ripped. Had I known, I would have gladly delivered a new one for your use. Next time, please don't hesitate to contact the management company or owner as soon as you find an issue. I'm as close as the phone :) Hope you give us another try in the near future. All the best to you and your family. Sue S.