Svar fra Keith:
I'm sorry you went away disappointed, but I think your review is a little unfair. The flat is cleaned and tidied before each guest stays and was not left in a mess before your stay. I guess I must have overlooked the bread thinking I'd leave you something to make sandwiches with!
Please bear in mind this is one of my homes, and not solely used as a holiday flat or to rent out - what you view to be "crap" in the cupboards are my personal effects. I appreciate this means there's less space for guests clothes and such than there might be elsewhere; if this causes inconvenience I'll take that constructive feedback on board and look to provide more space.
The water heater/boiler is on a timer, so shouldn't have been operating at all during sleeping hours unless it has been overridden. It is serviced regularly; I will investigate the drip which to be honest may have been caused by overuse or incorrect use.
As for the tap water, this is something that would be the same everywhere in a given area - I think most people would realise there's not much I can do about that, apart perhaps from supplying a water filter. I'll also add a chopping board.
The lock is a standard 5-bar lock and behaves the same way as all other 5-bar locks, offering greater security for myself and my guests alike in what is my home.
I welcome constructive feedback as I've indicated above, and hope to provide a welcoming environment for guests, but please don't disguise your opinion as my shortcomings.