Thanks for the nice comment, glad you liked playing video games and hope you enjoyed the christmas gift I left you.
The setup of the apartment here in airbnb is exactly as it should be. I fill in a form with rooms and number/size of beds in each room and the system creates the page.
It says 3 bedrooms and 3 beds :
Bedroom 1 = 1 queen size bed
Bedroom 2 = 1 queen size bed
Bedroom 3 = 1 crib
TOTAL 3 bedrooms and 3 beds
"perhaps, she was counting the crib as the 3rd bed? " Airbnb is counting a "crib" as a bed, I dont decide the use of the words in the presentation, if it isnt correct, please contact Airbnb support so they can call a cow for a cow.
You didnt ask me in our initial conversation if the third bed was in the babyroom you asked me copy/paste :
EMILY : One question...does the room with the crib also have a bed?
ANETTE : Hello Emily, no there is only a crib in that room
EMILY : good to know, thanks :)
You could have asked me where that third bed was now it wasnt in the baby room, but you didnt.
Furthermore I suppose people take a look at the pics on the presentation before they reserve, and you will understand the setup and arrangement of beds in the different rooms. You clearly see 2 big beds and a baby bed.
NObody before you didnt understand the pictures :O
IF a couch is intented to be used as a sleeping place I have the possibility to configure it, take a look on other airbnb apartments and you will see the difference in the use of icons between bed in bedrooms and pullout couch in living rooms.
I didnt configure it as a sleeping area, because as I explained you I dont want 6 adults and a baby in my apartment, is too small, 100L heater is not enough, diner area etc.
When you asked me for the bedding for the couch the 25th around noon, yes I had christmas guest at my house. I would have left my guest at christmas or any time IF the person in my apartment had a real problem as you mention with the keys, water etc. Last year for christmas the 24 in the afternoon the oven didnt heat ! and of course I went to the apartment with an electrician, we were lucky he fixed it.
2 weeks ago the fridge broke, and yes again, of course I was in the apartment the next morning to receive a new one at 8.30.
Back to you couch now...I proposed you to come pick up a quilt at my house, to find a solution of the problem and because I'm a nice person and wanted to help.
I'm not going to drive to the apartment with a quilt just because YOU made a mistake when you reserved and chose not to ask me IF the couch can be used for sleeping and is there is bedding available for it in the apartment.
Do not try to blame me or present me as a bad host because of your own mistake !
Next time ask, do not suppose
Mostly I can meet people in the apartment, but christmas eve I couldnt and I asked you to pics up the keys at the time you wanted, it is more flexible for you when you arrive with plane, especially from outside EU it is often delayed (even more from Africa) As I remember it was 1,5 h in your case.
You noticed I didnt leave you any comment after your stay, because when I dont have anything nice to say I dont say anything. I found my apartment very messy and dirty after you and your friends stay. I'm not used to opening my door and find a load of garbage and a bad smell in the whole apartment ! Things and food everywhere in the kitchen.
Especially Airbnb clients use to leave my place nice and tidy exactly as they find it, so we got a big christmas surprise this year, and with an arrival the same day you left. !
I really didnt expect a bad comment after all I did for you, all the restaurants and super markeds I called.